Economic
- SAR 7,446.1MRevenue (+9.8% YoY)
- SAR 576MNet income (+7.8% YoY)
- SAR 5,924.1MTotal assets
- 22.1%Revenue from digital platforms
- 57Stores across 32 cities (KSA, Oman & Bahrain)
- 14,000+Products from the world's most trusted brands
Our Approach to Sustainability
At eXtra, sustainability is an integral part of our business strategy and long-term value creation approach. As part of our ongoing sustainability journey, we periodically conduct a materiality assessment review to identify, evaluate, and prioritize the environmental, social, and governance topics most relevant to our business operations and stakeholders.
Sustainability Framework
Vision
We are committed to integrating responsible practices that positively impact our customers, communities, and the environment.
Our framework is built on five core pillars aligned with our corporate values and strategic goals to ensure a holistic and focused approach to sustainability.
Environmental Responsibility
Minimizing environmental impact through electronic waste reduction, resource conservation, recycling partnerships, and more efficient energy and logistics operations.
Empowering Our People
Fostering a supportive, inclusive, and safe workplace through safety programs, diversity and inclusion, continuous learning, and work-life balance support.
Customer Experience and Product Responsibility
Prioritizing customer trust through transparent marketing and labelling, digital service efficiency, and responsible product and service choices.
Community Impact and Engagement
Contributing to local communities through partnerships, social responsibility projects, educational support, and employee volunteering.
Governance, Ethics, and Responsible Sourcing
Upholding governance, ethics, transparency, anti-corruption standards, data privacy, cybersecurity compliance, and responsible sourcing expectations.
2025 Key Highlights
Sustainability Highlights
Social
- 3,100+Employees
- 14%Female employees
- 91,000+Training hours
- 650+Waed trainees
- SAR 2MCommunity investment
- 87%Local procurement
- 54%NPS score
- 52%Saudization rate
Environmental
- 100%Electric material handling equipment
- 86%E-waste recycling rate (vs 31% in 2024)
- 45 MTE-waste collected
- 10.3tCO2e per employee
Governance
- 3Foundational ESG policies approved
- 44%Independent Board members
- 0Data breaches or cyber incidents (PDPL)
- 100%Corruption risk assessments
- 3.0/5Cybersecurity maturity (industry average 2.5)
- 100%Vendors with signed DPAs
- 74%Trade spend from compliant suppliers
- 3,100+Employees completed Code of Conduct, Anti-Corruption, and Sustainability training (13K hours)
- 100%Whistleblowing cases resolved
Community Impact
Ertiqaa Initiative
SAR 2M
Community investment
53,000+
Devices redistributed through Ertiqaa
860+
Beneficiary organizations through Ertiqaa
19,200+
Volunteer hours through Ertiqaa